Once the finance department replies "Done", it means they have credited the deposit to the player's game wallet.
How to check in B.O if it is already credited to the gaming wallet?
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In order to follow up on the deposit, you need to send a screenshot of the player's payment transaction, username and how much of the deposit is still not credited to the player's account.
to check if the deposit is already credited to the gaming wallet.
1. Go to recharge management
2. input the username
3. Transaction type "All"
4. Adjust the date range
5. Look for the call back time
You need to remember the "callback time" and check the date and time in the cash flow, you will see who is the operator and made a record in the transaction type "online payment".
