Make sure, All details in the KYC ID is clear and Legit.
Valid ID should be corner to corner and readable.
A screenshot of the GCash profile must be provided as they wish to set as the new bank, to ensure that the new bank they wish to change to is verified and indeed the owner of the account.
Sample template on how you can gather all information.
Request Delete Bank/Change Real Name/ Change Registered Number
Username;
Full name:
Registered no,:
Bank No.:
Bank Name :
IP ADDRESS:
Reason:
Gather All player information
Send to ID Approval GC (Wait for the approval)
Send to OPS GC
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Step 2
Screenshot that the Player is requesting for change bank
