This sort of assignment necessitates that all Chat Support provide the necessary data so that our Team Lead can determine if the task has already been completed and no lingering issues have been resolved.
Productivity Telegram
This sort of productivity enables us to review the entire worry of the particular shift of chat support records for the entire shift.
Daily Productivity Report
This type of report displays the total chat, missed chat, good rate, bad rate, and CSAT for the entire shift for this day.