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CS TOOLS
  • 🎲GROUP 646,291&PH143 ONLINE GAMING
  • ♟️ABOUT 646,291&PH143 ONLINE CASINO
  • Scope of Work
    • 💡What We Do?
    • 🏠CS House Rules
      • ✔️Attendance
      • 🤝Endorsement
      • 📵Social Media
      • 🗨️Chats
      • 📚Enhance Knowladge
      • 🕒Break Time
      • 👨‍💻Proper Posture
  • REGISTER & PLAY
    • ®️Registration
    • 🔑Reset Password
    • 💲DEPOSIT
    • 🤑WITHDRAW
  • GROUP 646&291 PROMOTIONS
    • 🎁Promotions in 646,291&PH143
      • 🌓Registration Promotion
      • 😍FTD Promotion
      • 🎂BIRTHDAY BONUS
      • 😘Re-DP Promotion
  • OUR PLATFORMS
    • 📊13 PLATFORM
  • KYC SOP
    • 🔐KYC Standard Process
      • ✅DO
      • ❌Don't
      • 📔Valid ID's
      • 🔰CHANGE INFORMATION
  • BACK OFFICE VERIFICATION
    • 🖥️Back Office Access
    • 🗃️Member Management
      • ⌚CASH FLOW
      • 🫑Bet Single Query
      • 🏦Bank Information
    • ✉️Email Management
    • ⚠️Ban Hedging
    • 🚫Multiple IP Address
    • ❗100 Failed log in attempts
  • CASH MANAGEMENT
    • ⏬Recharge Management
      • ➰How to follow up deposit
    • ⏫Withdrawal Audit
      • ➰How to follow up withdrawal
      • 💸Withdrawal Backflush
    • ⏺️Offline Transfer
    • 🔂Transaction Turn-Over
    • 🔂Balance Conversion
  • ACTIVITY MANAGEMENT
    • 🎊Participation List
    • 🔣Mass Give-aways
  • ℹ️CS Chat Guide
  • 💻CS INTERFACE
    • ✉️Logging in Live chats
      • 🔴Turn off chats
      • 🟢Accepting chats
    • SIX BASIC STEP
    • ✖️Avoiding Missed Chats
    • ❓When to ON/OFF chats
    • 🚫Live Chat Banning
      • ✅DO
      • ❌DON'T
    • 📩Sending Hourly Report
    • 📌CS PRODUCTIVITY
  • ⚠️Standard Operating Procedures
    • 💻Website Related
    • 💰Deposit
    • 🏧Withdrawal
    • 👨‍💼Agent Related
    • 🎌Management GCs
    • 🧑‍💻CS Training Program
    • 🧑‍🏫Chat Support Work Ethics
    • 👩‍💼CS Operation Rules
      • 💢Penalty and Violations
        • ‼️Absent Without Official Leave (AWOL)
        • ❗Absent
        • ⏰Late
        • 🔕Miss Chat Omitted
        • 🚫Banning of Players in Live Chat
        • 😴Sleeping during working hours
        • 🤓Facial recognition during working hours
    • 👩‍💼QA Responsibility
    • 🕹️Game Provider
    • 🌐Alternative Domain
  • 🖥️CHAT PLUS
    • ⚫CHAT OFF
    • 🟢CHAT ON
  • 🗜️HOW TO OPERATE CHAT PLUS
    • How to Navigate
    • Signing in
    • 📝Add Categories
    • 📌How to use tag and memo
    • 📎What You Should Know about Tag and Memo
    • 🔴Difference between Chat, Paused and End
    • 🏳️‍🌈Chat Background Color
    • 🔑How to use ShortCut Keys?
    • 💻About Visitor Status
  • 📌CHAT PLUS PRODUCTIVITY
    • ✅How to check Total Chats
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  1. Standard Operating Procedures

Management GCs

PreviousAgent RelatedNextCS Training Program

Last updated 11 months ago

OPERATIONS (OPS)

This kind of GC involved just technical problems, like the ones listed below:

  • Delete Bank

  • Change Real Name

  • Missing Balance

  • Banned Players

  • Same Information

  • Withdrawal Prohibited and etc..

Finance

This type of Group Chat is just concerned with money. Deposit and withdrawal are the primary concerns in this Group Chat.

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